Mone Wellness
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Effective as of June 10th, 2026

Please read this Privacy Policy ("Privacy Policy" or the "Policy") carefully. If you (the user) have any questions, then you can contact us at hello@monewellnessapp.com.

Mone Wellness LLC ("Mone," "Mone Wellness," "we," "us," or the "Company") provides an educational and community-based platform focused on women's postpartum wellness that includes the Mone mobile app (the "App"), websites including monewellness.com, and related products, features, and services (each individually a "Service" and collectively the "Services"). You must be at least 18 years of age to use the App and access Mone's Services.

This Policy explains how we handle your personal data. We recommend reading the full Policy as well as our Terms of Use. The Terms of Use is a legally binding contract between you and Mone, and incorporates by reference this Privacy Policy in its entirety. Access to and use of Mone's Services are expressly conditioned upon acceptance of this Agreement. If you do not agree to these Terms, then you must not access the App, Mone products, or the Services.

Mone Wellness's Dedication to Keeping your Info Private and Secure

Mone Wellness is determined to keep user information secure and manage your privacy to a high standard. When you use Mone Wellness Services, you trust us with your personal data. We try to always be clear about how your personal data is used, protect your rights, and respect your data.

When you use Mone Wellness Services, we may collect your personal data that you may provide when you purchase, download, install, create an account on, access, or use the App, or personal data that you may choose to input into the App to make your experience better. This includes ensuring the safety of our Services, our App, and the tailored content you receive, based on your input within the App.

You can reach out to us at hello@monewellnessapp.com with any questions about this Privacy Policy or to access, change, correct, delete, and update your personal data.

Introduction

This Privacy Policy explains how Mone Wellness collects, stores, uses, and shares personal data through the App or the Services.

Mone Wellness LLC is a company incorporated in and operating in the United States. We may update this Privacy Policy if needed to ensure it remains accurate. Mone Wellness reserves the right to update this Privacy Policy at any time. If there are material changes to this Policy that we need to tell you about, we will let you know by email or through the App at least 30 days before the changes take effect.

This Privacy Policy does not apply to Mone's collection and use of personal information in an employment capacity, such as with employees, contractors, interns, and job applicants.

What Categories of Personal Information Do We Sell or Share for Advertising?

Mone does not display advertisements to our users and does not sell or share any personal information for advertising purposes, whatsoever. Mone has not sold personal information about consumers in the preceding 12 months. Mone does not track user activity on third-party apps, websites, or services.

Personal Information We Use

We collect, process, and use the following categories of personal information in connection with the App:

  • Identifiers: Name, email address, user ID.
  • Health & Postpartum Information: Postpartum health data including sleep, feeding, mood, weight, and nutrition logs, as well as general pregnancy and childbirth information you voluntarily input into the App. You can input additional data, such as your height and weight, to receive tailored content. Mone does not collect fingerprints or voiceprints, and does not collect such information for the purpose of establishing individual identity.
  • Internet, App, or other electronic network activity information: Information about App usage, App browsing history, App search history, App content accessed.
  • Characteristics of protected classifications: Information about pregnancy or childbirth.
  • Inferences drawn from other personal information: Pregnancy trimester, personal characteristics, psychological trends, predispositions, behavior, attitudes, abilities, aptitudes and challenges that may be relevant to you.
  • Sensitive personal information: Account credentials (encrypted), subscription payment identifiers. Mone does not solicit or intentionally collect information on race, social security number, precise geolocation, religion, marital status, reproductive choices, sexual orientation or gender identity, ethnic origin, citizenship, immigration status, or union membership.

Sensitive Personal Information We Collect

We collect, process, and use the following categories of sensitive personal information in connection with the App:

  • Users' user ID, credit or debit card information, in combination to allow access to an account: Mone does not use this Sensitive Personal Information to infer characteristics about the user and does not share the Sensitive Personal Information with third parties.

Mone does not collect biometric information for the purpose of uniquely identifying a consumer.

Mone does not intentionally collect information on users' racial or ethnic origin, citizenship or immigration status, or religious or philosophical beliefs. Users who enter such information on the App or as User Content do so voluntarily and at their own risk. If shared, Mone will not use such information to infer characteristics about the user, and will not share such sensitive personal information with third parties.

Health Data — Special Notice

The App collects data which can be voluntarily input by its users, which may include postpartum-related data (sleep, feeding, mood, weight, nutrition logs, and related wellness information). Postpartum-related data may include sensitive personal information when the information indicates or allows someone to infer a health condition.

You will be asked to give explicit, separate consent before any health data is collected. You may withdraw this consent at any time via Settings or by contacting privacy@monewellnessapp.com, though this may limit certain features.

HIPAA: Mone Wellness LLC is not a covered entity or business associate under HIPAA. Our AI content layer is delivered through BastionGPT, which provides a HIPAA-compliant processing wrapper. Mone is not a medical provider; the App does not provide medical advice, diagnosis, or treatment.

Purpose of Collection and Use of Personal Data; How We Use Personal Information

We may use and disclose the personal information, including sensitive personal information (if any), we collect to advance Mone's business and commercial purposes, specifically to:

  • Provide the Services to you
  • Understand how you use the Services
  • Personalize the Services by showing you content relevant to your postpartum wellness goals, interests, and parenting journey
  • Send you personalized emails showing relevant tips and content
  • Provide support and troubleshooting
  • Send you email communications about the Services
  • Send push notifications (with your consent)
  • Provide security for the Services and obtain analytics about App performance
  • Develop and improve the App and the Services
  • Comply with law, for security management and investigation, in connection with litigation, or to protect the rights or property of Mone or third parties
  • Meet Mone's obligations and enforce its rights arising from any contracts with you, including for subscription payments
  • Fulfill the purposes for which you provided your personal information or that were described to you at collection
  • Enable your participation in the App's or the Services' interactive, social media, or other similar features
  • Evaluate potential mergers and acquisitions
  • Respond to law enforcement requests and as required by applicable law or valid court order

Our processing of your personal data is based on one or more of the following:

  • The consent you provide to us at the point of collection of your personal information;
  • The performance of the contract we have with you;
  • The compliance of a legal obligation to which we are subject;
  • The legitimate interests of Mone, you, or a third party, where not overridden by the law. Mone's legitimate interests include the lawful conduct of its business.

See below for the purposes for our use and collection by category.

  • Identifiers: All purposes listed under "Purpose of Collection and Use of Personal Data" above ("Comprehensive Use"), other than creation of deidentified data.
  • Characteristics of protected classifications: Comprehensive Use within the App and its Services only, other than uses not permitted by law.
  • Health data: Comprehensive Use within the App and its Services only, other than uses not permitted by law.
  • Internet, App, or other electronic network activity information: Comprehensive Use
  • Inferences drawn from other personal information: Comprehensive Use within the App and its Services only, other than uses not permitted by law. Our primary use of inferences is to provide you with content relevant to your wellness journey.
  • Sensitive information not described elsewhere in this Policy: Comprehensive Use within the App and its Services only, as described within this Policy, other than uses not permitted by law. Mone does not collect or solicit information on race, social security number, religion, marital status, reproductive choices, sexual orientation or gender identity, ethnic origin, citizenship, immigration status, precise geolocation, or union membership.

Data Retention

If you are a user of the App, we store your data (all categories) for the period that your account is active. When you delete your account (via Settings > Delete Account), all personal data and linked information (such as subscriptions and logs) is immediately and permanently deleted. Subscription and billing records are retained for 7 years as required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

  • Data is encrypted in transit using TLS/HTTPS.
  • Supabase Row-Level Security (RLS) ensures each user can only access their own data.
  • Production and development environments are fully isolated; real user data is never used in development or testing.
  • Authentication credentials are stored in encrypted form.
  • Access to personal data is limited to authorized personnel (only personnel with Access to the admin dashboard within the App) who have a legitimate business interest and 'need to know' that information. All authorized personnel are bound by strict confidentiality obligations and only process the minimum amount of data necessary to perform their required duties. The above authorized personnel do not have access to your identifiable sensitive personal information.

Data Breach Notification

In the event of a personal data breach, Mone will notify affected users promptly without undue delay where the breach is likely to result in a high risk to their rights and interests, and will maintain an internal record of all breaches.

What Are Your Choices?

Within the Mone App

You can use self-service controls within the Mone App to exercise some control and rights over consumer personal information and data.

Go to the "Settings" section to:

  • Opt out of Notifications
  • You can also opt out of emails by using the unsubscribe link in the emails
  • Delete your account:
    • In "Settings" choose "Delete Account"

Contacting Our Support Team

You may email Mone at hello@monewellnessapp.com or privacy@monewellnessapp.com to exercise any of the rights listed above and any other data or privacy rights provided by law, including the right to access, correct, delete, restrict processing, or receive a portable copy of your data. Any authorized agents seeking to exercise data or privacy rights on behalf of any Mone users should contact privacy@monewellnessapp.com with their request. Mone may require you to verify your identity in order to exercise data or privacy rights. Mone will not discriminate or retaliate against users for exercising any data or privacy rights. We will respond to verifiable requests within 30 days.

CCPA (California): The rights above include all rights provided under the California Consumer Privacy Act and the California Privacy Rights Act. Mone does not sell or share personal information for cross-context behavioral advertising.

Other Relevant Information

If you opt out of emails from Mone and push notifications, then you will still receive account management notices. To stop all emails and push notifications, then you must delete your account and data. If we delete your data, then we may not delete your User Content (as defined in the Mone Terms of Use), the posts or comments you have shared publicly on Mone's social media, or community features.

Children

You must be at least 18 years of age to use the App and access Mone's Services. If Mone learns we have collected or received personal information from a person under age 18, then Mone will delete that information. If you believe we might have any information from or about a person under age 18, then please contact us at hello@monewellnessapp.com.

User Content

You post User Content (defined in the Mone Terms of Use, see above) at your own risk. Mone Wellness cannot control the actions of third parties with whom you choose to share User Content or third parties with access to User Content.

How to Contact Mone with Comments or Complaints?

To contact Mone to exercise your privacy choices, email us at privacy@monewellnessapp.com. For general inquiries, contact hello@monewellnessapp.com.

If you are not satisfied with our response, or believe we are processing your personal data in a way that does not comply with applicable law, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.

Additional Information

US Location: The data we collect is transferred to servers located in the US of our cloud computing providers, Supabase and Amazon Web Services (AWS), in the US-West region. By accepting this Privacy Policy, using the Services, or providing us with your personal data, you acknowledge and consent to your personal data being processed as described in this Policy.

Minors: The Services are not available to individuals under 18 years of age.

Deidentified Data and Aggregated Data: Deidentified data is not personal information as it is no longer linked or linkable to you. If we create a deidentified dataset we maintain it as such and will not re-identify it. For internal analytics, we store only aggregated, non-personalized statistics. No personally identifiable data is used for internal analytics.

Cookies and Tracking: Mone does not use third-party advertising cookies or tracking pixels. We may use limited first-party cookies and session tokens solely for authentication and App functionality.

Social Media: Some Mone content may appear on Mone's social media channels. Mone does not collect personal data through those channels, and the respective privacy policies of the social media provider will apply to your usage of those channels.

Changes to this Policy

Mone may modify this Policy from time to time by posting an updated version of the Policy at monewellnessapp.com/privacy. When we make material changes to this Policy, we will notify you by email or through the App at least 30 days before the changes take effect.

Questions You May Have (FAQ)

1. How does the App deidentify user information?

We use an architectural approach to protecting personal information based on complete physical separation between the development and production environments:

  • The Production (Live) environment works exclusively with real users and their data, stored in a secure production database.
  • The Development (Dev) environment uses its own fully isolated database. It contains only test and artificial data that has no connection to real users.

These two environments never intersect. We do not copy or use production data for development or testing. As a result, deidentification is achieved automatically — since the development environment never contains any real personal data, there is no need to mask or anonymize it. Data security is built directly into the system architecture.

2. Do we deidentify data and use it for development services, improvements, etc.?

We do not use real user data for development or improvement purposes. All development work is done using artificial or test data only.

3. Where is the data stored?

All data is stored on servers located in the United States, hosted by Supabase (which operates on AWS US-West infrastructure).

4. How long does the App store user data?

Your user information is stored only while your user account exists. When a user deletes their account, all personal data not addressed in other provisions of this policy is immediately and permanently deleted.

5. Does Mone share user data with third-party service providers?

Mone may disclose the personal information it collects, including sensitive personal information (if any), to certain parties as described below, for purposes such as to support the functions of the App or the Services. Mone does not share user data with third parties as defined in the CCPA. All processors are bound by data processing agreements.

The following service providers may use your personal information as explicitly provided below. If you do not consent to these service providers using your personal information for the purpose of the App and its Services, then discontinue use of the App or the Services.

  • Supabase: Email, first and last name, user ID, encrypted authentication credentials — account creation, login, session management, data storage.
  • Stripe: Email, first and last name, user ID — payment processing (routed through Supabase).
  • RevenueCat: User ID, email address — in-app subscription management and entitlements.
  • Postmark: Subscription payment date, subscription expiration date, username/user ID, subscription price, last four digits of the user's credit card — transactional email delivery.
  • OneSignal: User ID and push notification tokens — delivery of push notifications.
  • BastionGPT: Quiz results from the App's live environment as a method of production for the user's use of the App. User's personal data is not identifiable beyond the live environment on the App. Provides a HIPAA-compliant processing layer.
  • Mux: Usage metadata for video streaming — hosting and delivery of introductory videos.

6. Will Mone use personal data to create aggregated analytics and statistics for Mone's internal purposes?

Yes, but only in an aggregated, non-personalized form. For internal statistics displayed in the admin panel, we store information about:

  • User visits to articles and pillars.
  • Collaborator and admin actions related to article management (e.g., editing, deleting, content creation stages).

No personally identifiable data is used for internal analytics; only activity metrics are tracked.

7. How do I delete my account and data?

Within the App: Settings > Delete Account. This triggers an automated function that permanently deletes your data from Supabase, Stripe, and linked systems. You may also request deletion by emailing privacy@monewellnessapp.com.

8. Is Mone subject to HIPAA?

Mone Wellness LLC is not a covered entity or business associate under HIPAA. The App does not provide medical advice, diagnosis, or treatment. Our AI content layer uses BastionGPT, which provides a HIPAA-compliant processing environment. Always consult a qualified healthcare professional for medical concerns.

This Policy was last updated on June 10th, 2026 — Version 2.0 — For questions: privacy@monewellnessapp.com